Repair Services

HMI Repair

Black screen, dead touch or an operator panel that will not boot? Send us the HMI. We find the fault and repair it from our head office. No fix, no fee.

24hresponse
time

HMI repair that starts with the fault

When an operator panel fails, your operators lose sight and control of the machine. At Fatila Techno Innovations, our engineers test your HMI, find out what failed and repair it, from touchscreens and displays to backlights and mainboards, so your line is back under control.

Whatever the brand, send us the panel. We evaluate it for free, tell you what is wrong in plain language, and quote the repair. If we cannot fix it, you do not pay for the repair.

TouchscreensDisplaysBacklightsMainboardsPower suppliesOperator panels
Engineer repairing a Siemens HMI operator panel at a workbench HMI repair and testing Fatila Techno Innovations

Signs your HMI needs repair

If you recognise any of these, send us the panel. Even if you are not sure what failed, we will find out.

Black or blank screen

The panel has power but shows nothing, or the screen stays dark.

Touch not responding

The touchscreen ignores your touch, responds in the wrong place, or works only in part of the screen.

Dim display or backlight failure

A very faint image, flickering, or a display that is visible only under a torch.

Will not boot or power up

No power, stuck on the boot screen, or restarting again and again.

No communication with the PLC

The panel cannot connect, loses its link, or shows communication errors.

Cracked screen or visible damage

Cracks, lines across the display, burnt parts or water damage.

What we repair

An HMI has several parts that can fail. We repair the whole panel, or send it to us and we will take it from there.

Touchscreen panels

Touch faults and unresponsive screens

Displays

Faded, lined, flickering or damaged screens

Backlights

Dim or dead backlights and inverter faults

Mainboards

Panels that will not boot or keep restarting

Power supply boards

Panels with no power or an unstable supply

Communication ports

Ethernet, serial and fieldbus connections that fail

Keypad and function keys

Keys that do not respond on keypad panels

Something else?

Industrial PCs, panel PCs and touch terminals: ask us.

Sending your HMI together with the PLC or drive it works with? We repair those too.

HMI brands we repair

We work on all the major HMI brands. Not sure if yours is covered? Send us the model and we will tell you.

Siemens

SIMATIC HMI panels

Rockwell / Allen-Bradley

PanelView terminals

Mitsubishi Electric

GOT HMIs

Omron

NS and NB series HMIs

Schneider Electric

Magelis HMIs

Delta

DOP series HMIs

And many more

Other brands and older operator panels. Ask us.

Send us the model and part number from the HMI's nameplate, or a photo of it, and we will confirm before you ship anything.

Where our HMI repair is used

Industrial automation and control systems, factory floor equipment and production lines, and precision pharmaceutical machinery.

We also repair the marine electronics and control modules that run on vessels.

Technical service, 365 days a year

Our technical service is available every day of the year, with rapid response from qualified engineers to keep your downtime as short as possible.

Repair time depends on the fault and the parts needed. We confirm it with your quote, before you approve anything.

How it works

Four steps, and nothing to pay until you know what is wrong.

01

Send us one HMI

Message us on WhatsApp or use the form with the brand, model and a short description of the fault. Photos help.

02

We find the fault

Our engineers test the panel and tell you what failed, in plain language, at no cost.

03

You decide

You get a clear quote for the repair. You approve it, or you stop there.

04

Fixed, or no fee

We repair and test the panel and send it back. If we cannot fix it, you do not pay for the repair.

Common questions

Which HMI brands and models do you repair?

Siemens, Rockwell / Allen-Bradley, Mitsubishi, Omron, Schneider, Delta and more. Send us the model and part number, or a photo of the nameplate, and we will confirm.

Will I lose my HMI project?

If you can, back up your HMI project before sending the panel. Tell us if the project matters to you and we will confirm in writing how we handle your panel before any repair work begins.

What if my HMI is obsolete?

Many obsolete HMIs can still be repaired. Tell us the brand and model and we will say honestly whether it is worth repairing.

How do I get started?

Message us on WhatsApp at +966 59 106 0661 or fill in the free evaluation form. We will tell you how to send the panel to our head office.

What does "no fix, no fee" mean?

If we cannot repair your HMI, you do not pay for the repair. The details of your case are confirmed in writing with your quote before any repair work begins.

Send us one faulty HMI

We evaluate it for free. If we cannot fix it, you do not pay for the repair.

Our Clients

We're proud to be the trusted technology partner for leading organizations across the marine, defense, aviation, pharmaceutical, and industrial sectors, delivering tailored solutions that drive performance, reliability, and long-term value.

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